When
I pay my tuition automatically, how secure is my account
information?
Very secure - more secure than when you write checks.
The checks you write every day have your name. address,
phone number, and sometimes your driver's license
number on them. With this information, criminals have
all they need to access your account or worse, steal
your identity. Automatic payments greatly reduce this
potential problem by limiting the amount of information
available and who has access to it. Tuition Express
also incorporates additional security procedures,
utilizing 128 bit encryption.
What
if the childcare center makes a mistake and takes
out too much money?
Report the error to your childcare center immediately
- it was most likely an honest mistake. The childcare
center will then adjust your account accordingly.
What
if my childcare center and I disagree about a payment?
However. if you feel that the payment should not have
been made, you have the right to dispute the charge.
Contact your bank or credit card company. Tuition
Express and your childcare provider will work closely
to resolve the issue in a timely manner.
Does
this form of payment give the childcare center access
to my account?
Nobody at the childcare center has access to your
account. When you sign up for tuition express, you
only authorize your bank or credit card company to
release the exact amount owed to your provider when
it is due and payable. |
How
will I know when a payment was taken out of my account?
Your childcare expenses will be taken out of your
account on a schedule that you and the childcare center
agree upon. Your childcare center has the ability
to print statements for your records prior to tile
withdrawal of any money. Additionally, the charges
will show up on your monthly statement as "Tuition
Express".
When
I sign up for Tuition Express, how will this help
my childcare provider?
Your childcare provider has chosen to offer Automatic
Payments for several reasons. First, it will give
you the convenience of not having to write a check
every time tuition and fees are due. Second. it allows
regular scheduling of your payments. Most importantly
Automatic Payments reduce the amount of time your
childcare center spends on management activities,
giving staff more Time to spend with the children.
How
do I get started?
Simply complete the "Payment Authorization"
form and return it to your childcare provider. They
will do the rest!
For
more information on automatic payments,
visit http://www.directpayment.org.
This is an excellent resource explaining the system
and its benefits. |